meet Michelle Levy…

meet Michelle Levy

Customer Service Team Lead

Michelle manages our customer services departments coast to coast. She is hands-on, super friendly, and very intelligent. Ms. Levy has over 10 years of customer service and client management experience. She loves helping customers and making sure that files move smoothly through all of our departments.

Michelle started her career off in the banking industry, where she worked as a CSR for Bank of America’s loan servicing department. She understands how to deal with complex situations, how to manage time and expectations, and doesn’t fold under pressure.

Big Bang owes a lot to Michelle and her ability to manage multiple moving parts as we all work as a team to deliver our clients the BEST customer service experience.

Michelle is a graduate of Arizona State Univerisity and has been with Big Bang since the beginning.

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Customer Service guru & much more…

Michelle keeps the wheels moving at Big Bang. She is always willing to help a CSR, a client, or do anything needed to ensure we hit our goals and exceed our customer’s expectations.

Michelle loves spending time with her fiance, going to the beach, Disneyland, and her two dogs.

Favorite Movie: Twighlight Saga (yes I know)

Favorite Food: Captin Crunch Cereal

Favorite Sports Team: Sports?

Favorite “Geek” Activity: Watching movies about Vampires and Werewolves

Favorite Quote: “A winner is a dreamer who never gives up” – Nelson Mandela

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